Description
- This course is suitable for those wishing to work in Elderly Care in a home setting
- Days 1 Day attendance plus completion of course work (approximately 6 hours)
- Hours Session 0900 to 1700
Course Contents
1. Role of the health and social care worker
- Responsibilities and limits of your relationship with an individual
- Working in ways that are agreed with your employer
- Working in partnership with others
- Be able to handle information in agreed ways
2. Personal development
- Competence in your own work role within the sector
- Reflective practice
- Evaluating your own performance
- Producing a personal development plan
- Using learning opportunities and reflective practice to contribute to personal development
3. Communicate effectively
- Importance of effective communication in the work setting
- Meeting the communication and language needs, wishes and preferences of individuals
- Overcoming difficulties in promoting communication
- Understanding principles and practices relating to confidentiality.
4. Equality and inclusion
- The value and the importance of equality and inclusion
- Providing inclusive support
- Access information, advice and support about equality and inclusion.
5. Principles for implementing duty of care
- Understand how duty of care contributes to safe practice
- Know how to address dilemmas that may arise between an individual’s rights and the duty of care
- Know how to recognise and handle comments and complaints
- Know how to recognise and handle adverse events, incidents, errors and ‘near misses’
6. Principles of safeguarding in health and social care
- Recognising signs of harm and abuse
- Ways to reduce likelihood of abuse
- Responding to suspected or disclosed abuse
- National and local context of protection from harm and abuse.
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